Volunteer Long Distance Services is an independent agent of Cognigen Networks, Inc. and agrees to abide by their policies.

Cognigen Networks, Inc. has written this Privacy Statement to state our firm commitment to protecting our Customer’s privacy. The following discloses the information gathering and dissemination practices for our Web site: 

Cognigen Networks, Inc., is committed to protecting our customers’ privacy. We will not sell, trade or rent a customer’s personal information to others. Only Cognigen Networks, Inc. uses information that is provided by our customers or gathered via our web site to communicate product, release, and or general company information.

Our order environment features several widely accepted and endorsed security methods to ensure that transactions, ordering and fulfillment are safe, and that all exchanges of information remain confidential. Your credit cards and checks are processed through separate merchant services vendors.

Authorization Forms

Our web site’s authorization forms require users to give us contact information (like your name, email, and postal address), and demographic information (like your zip code). A Social Security Number or a Company Tax Identification number is required for tax reporting and credit checks.

Contact information from the authorization forms is used to complete your order and to get in touch with you when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Order Forms

Our site uses an order form for customers to request information, products and services. We collect visitor’s contact information (their email addresses), and credit card numbers to complete orders.
Cognigen Networks, Inc. and the Vendor providing your service are the only companies retaining your information. Financial information that is collected is used to bill the user for products and services.

The information that we collect from you is not shared with any other company or mailing list. When we get your information from our order forms, only a select number of people are allowed access to the data.

Cognigen Networks, Inc. and its vendor’s Customer Service staffs view and complete your order. All credit card information is maintained in a secure, offline, database that is not accessible over dial up or Internet links. 

Customers have the option to phone, email or fax their confidential information by contacting us using the address information at the end of this form. If you have any questions about this Privacy Statement, Authorization or Order forms, the practices of this site, or your dealings with this Web site, please contact:

Cognigen Networks, Inc.
Suite 210
7001 Seaview Ave. NW
Seattle, WA 98117
1-206-297-6151
customerservice@LD.net

Before participating in any specific offers and/or promotions, please analyze the details andconditions of the offer including the fine print. Any access to or use of this site shall be deemedyour agreement to and approval of all the above terms and conditions. If you have any questions or comments, please .